ESC is a Belgian leading provider of Dynamics 365 Business Central, helping companies optimize their operations with innovative digital tools. To enhance their offerings ESC partnered with Dynavision, utilizing their expertise in Business Central add-ons. This collaboration allows ESC to deliver more complete and efficient solutions to their customers, whilst significantly reducing implementation time, making them the ideal partner for ESC.
How Dynavision helps ESC turn opportunities into success stories
A key example of this successful collaboration is the successful implementation of no less than seven Dynavision apps to optimize daily operations at a leading company in the industrial wholesale sector. A standout solution was the Planning & Dispatch app, a decisive factor in securing the deal:
- Streamlined the management of surplus goods shipments.
- Optimized internal transport and delivery planning.
- Increased visibility in shipping processes, reducing delays and improving accuracy.
By combining these powerful add-ons with the solid basis Business Central offers, ESC was able to greatly expand functionality while still preserving familiar workflows for employees.
“The high quality of Dynavision’s apps was a decisive factor in winning the deal. Their Planning & Dispatch app played a crucial role in optimizing logistics and transport planning, ensuring our customers benefit from a highly efficient and future-proof solution.”
Jeroen De Vuyst – ESC Sales Representative
The specific project challenges ESC aimed to solve
Before implementing Dynavision’s applications, ESC faced several operational challenges in the project:
- Managing very fast deliveries with short lead times.
- Efficiently handling a large and complex product range.
- Streamlining the import of advisory pricing models.
- Optimizing warehouse operations to minimize errors and delays.
With Dynavision’s practical and feature-rich add-ons, ESC overcame these obstacles, leading to smoother operations and improved service quality.
How did Dynavision’s apps contribute to the project?
Dynavision Layouts
The customer uses multiple versions of quotes (with/without discounts, with/without references, etc.). Layouts enable users to functionally customize these easily, reducing what was previously a time-consuming development task.
Dynavision Reusable Packaging
In industrial wholesale, scrap management is essential. The customer requires real-time insight into which customers can return scrap and what scrap can still be sent back to suppliers. Dynavision Reusable Packaging directly links this to sales items, automatically integrating it into sales lines and reducing manual work.
Dynavision Advanced Pricing
The industrial wholesale sector is highly competitive and requires quick price adjustments. Dynavision Advanced Pricing automates sales prices based on a customizable formula that added a fixed margin on top of supplier prices, eliminating the need for manual entry and Excel spreadsheets.
Dynavision Cross-Sell
On a sales order, it becomes immediately clear to sales representatives which additional products can be offered, ensuring no opportunities are missed.
Dynavision Planning & Dispatch
This was the biggest achievement for the customer. Outbound warehouse request rules ensure immediate visibility of which orders can still be delivered on the same day. The solution supports multi-dock deliveries by linking shipping locations to carriers.
Dynavision Advanced Finance (BE)
Customers highly value CODA processing and financial automation. Bulk shipment generation and editing of sales/purchase lines (e.g., by date and carrier) provide significant benefits.
“Thanks to Dynavision’s flexible and innovative solutions, we can respond faster to our customers’ needs. The user-friendly apps create a more efficient process and minimize errors, resulting in higher customer satisfaction and a stronger market position for ESC.”
Thomas De Rouck – ESC Consultant
So… What’s in It for the Customer?
The implementation of Dynavision’s add-ons delivered tangible results for ESC and their customer:
- Faster processing times for shipments and warehouse operations.
- Improved accuracy in product tracking and pricing management.
- Increased customer satisfaction due to fewer delivery errors and faster response times.
- Powerful add-ons that work natively in Business Central, allowing the customer to work in one system.
- Future-proof operations through continuous upgrades and evolving functionalities in Dynavision’s apps.
“Dynavision’s applications have transformed our logistics operations, making them faster and more reliable. The seamless integration with our existing systems made the transition effortless.”
Thomas De Rouck – ESC Consultant
More than a vendor: why Dynavision was the obvious choice for ESC
ESC selected Dynavision’s add-on portfolio for their ability to maximize efficiency while preserving the integrity of core systems. Instead of replacing standard workflows, Dynavision enhances them and expands Business Central with additional features. This results in streamlined operations with minimal disruption.
Additionally, Dynavision’s solutions offer:
- Faster implementation without compromising functionality.
- Add-ons that work natively in Business Central.
- A superior user experience with enhanced features tailored to specific business needs.
- Advanced applications that complement Business Central, adding the final step in digitalization and ERP processes.
- Future-proof technology: Dynavision’s apps follow standard upgrade paths and evolve with Dynamics 365 BC, ensuring customers always have access to the latest functionalities and improvements.
- Continuous innovation: Customers benefit from ongoing development within Dynavision’s solutions, keeping their systems up to date with technological advancements.This continuous innovation is driven by partner & customer feedback.
“Dynavision offers advanced apps on top of standard Business Central that add the final step in digitalization and ERP projects. Since these apps are available in the store, they follow standard upgrade paths and evolve with Dynamics 365 BC. This ensures that we (the customer) always benefit from the latest technology and functionalities, making Dynavision a future-proof solution.”
Jeroen De Vuyst – ESC Sales Representative
Business Central BFFs: ESC & Dynavision get it done
The partnership between ESC and Dynavision highlights the power of well-integrated add-ons in enhancing operational efficiency. By choosing Dynavision, ESC has not only improved its own processes but also delivered greater value to its customers.
Curious about how Dynavision’s business applications can benefit your company? Contact us today to explore the possibilities!